When the screen appears to make your printer the default printer in a prompt message, click Yes and continue for other steps.When prompted to enable printer updates, simply click yes and continue.If there is a connection problem, make sure you connect your printer correctly.If the printer you want isn't listed, turn it on and tap Retry.When the HP printer and scan doctor are open, click start, then you need to choose your printer.Locate the downloaded file on your computer and run downloading HP Print and scan doctor. Open HPprint and scan doctor, press start, then select your printer.Download HP print and scan doctor and once the download is complete, navigate to HPPSdr.exe from the download location on your computer and double-click it.By doing so, you will see that your HP printer has returned to online status and you can continue printing with it.įix print jobs stuck in the queue and other printing issues using HP Print and Scan Doctor.
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